Cycle Tirana - Bike Tours in Tirana

Last updated: December 22, 2025

At Cycle Tirana, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

Personal Information

We may collect the following personal information:

Name and contact information (email, phone number)
Payment information (processed securely through third-party payment processors)
Booking details and preferences
Medical information relevant to tour participation (allergies, conditions)

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser type
Pages visited and time spent on pages
Referring website addresses
Device information

How We Use Your Information

We use the information we collect to:

Process and manage your bookings
Communicate with you about your bookings and our services
Send you important updates and information about your tours
Improve our website and services
Send marketing communications (with your consent)
Comply with legal obligations
Ensure safety and security during tours

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

Service Providers: Third-party companies that help us operate our business (payment processors, email services)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, acquisition, or sale of assets

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

Remember your preferences
Analyze website traffic and usage
Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect website functionality.

Your Rights

Under GDPR and applicable data protection laws, you have the right to:

Access: Request a copy of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data
Restriction: Request restriction of processing
Portability: Request transfer of your data
Objection: Object to processing of your data
Withdraw Consent: Withdraw consent at any time

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Booking information is typically retained for 7 years for accounting and legal purposes.

Children's Privacy

Our services are not directed to children under 12 years of age. We do not knowingly collect personal information from children under 12. If you believe we have collected information from a child under 12, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically.

Privacy Policy